Customer Service Executive (Call Centre)
CPG Facilities Management Woodlands Full-time
Reporting to the Team Manager, the Customer Service Executive is responsible to formulate resolution and respond in a timely and accurate manner and providing excellent customer service to callers.
Job Requirements:
- Minimum Post-secondary Certificate with 1 years of experience in customer service or contact centre operations will be an advantage
- Good communication, telephone, interpersonal and customer relations/service skills.
- Proficient in written and conversational English. Mother Tongue will be advantageous to support non-English speaking callers.
- Must possess basic computer literacy and knowledge in Microsoft Office.
- Able to work in a fast-paced environment due to high volume of inquiries.
- Must be able to work 5 days' work week (including weekends & public holidays) on 3-rotating shift (shift allowance being provided accordingly)
- No working experience is welcome to apply as on-the-job training will be provided.
Smarthire by SEEKWoodlands
Our client is seeking a Customer Service Executive (Call Centre) to join their team!
What you'll be doing?
• Resolve customer inquiries: Formulate resolutions and respond to customer queries in a timely and accurate manner.
• Provide excellent...
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Job Summary
The Customer Service Executive maintains a good relationship and works directly with the customers to complete sales transactions. His/her duties include responding to enquiries, providing quotations and order fulfilment.
Job...