Application Support Engineer
RAPSYS TECHNOLOGIES PTE. LTD. Toa Payoh
Functional Support:
- Understand business needs and translate them into technical requirements.
- Analyze and design for new enhancements and/or existing functionalities.
- Data mining and testing to ensure new enhancements and/or existing functionalities to meet business needs.
- Work with project leads, users and developers to improve processes and functionality.
Technical Support:
- Assist with Java application development and troubleshooting after post-implementation.
- Write and optimize SQL queries for reporting and data analysis.
- Support client project leads and users with technical issues and work on improving system performance.
Problem Solving:
- Identify and fix technical issues related to Java/Cobol applications and SQL databases after post-implementation
- Help analyze operational problems and suggest improvements.
Teamwork:
- Work closely with both technical teams and business project leads/users to ensure smooth communication.
- Contribute to system improvements and process automation.
Skills and Requirements:
- Experience with Java programming
- Experience with SQL databases and query writing.
- Willing to learn Cobol programming
- Good functional business analysis skills and attention to detail.
- Good problem-solving skills and attention to detail.
- Strong and good communication skills to work with both technical and non-technical teams such as Client Project Leads and Users.
- A team player who is eager to learn and grow.
- Experience with Enterprise Java-related backend frameworks (e.g., Spring, Hibernate, JPA).
- Experience with frontend UI development, particularly with React and Typescript.
- Experience with Microsoft Excel VBA and Excel Macros.
Qualifications:
- Bachelor’s degree in Computer Science, IT, or related field.
- 1 years of experience working with Java and SQL.
- 1 year in BAU
- 1 years of experience in Implementation (SDLC) and Change Request Related.
- 1 years of experience in Operation/BAU Support.
- Experience in technical support or a similar role is a plus.
MUST HAVE skills: Java & SQL
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• Work with project leads, users and developers to improve processes and functionality.
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• Write and optimize SQL...