Product Specialist (Server & IT Solutions) - Tampines - ref. v69702923

This role focuses primarily on server products, with involvement in other IT solutions such as networking, storage, and cloud when required. The Product Specialist will take a lead role in presales and business development, working closely with vendors, partners, and customers to identify opportunities, design solutions, and support the sales team in securing customer purchase orders (POs).

• Build and maintain strong working relationships with vendors, distributors, and partners.
• Learn in depth about server technologies and other IT products through vendor training, workshops, and certifications.
• Lead and coordinate presales activities, including:
• Understanding customer requirements and proposing suitable solutions.
• Preparing solutions, BOMs, quotations, and technical proposals.
• Assisting the sales team in product presentations and technical discussions.
• Act as the main PIC for tender bidding, coordinating vendor quotes, technical documents, compliance lists, and submission timelines.
• Work with the sales team to follow up on opportunities, handle technical or pricing questions, and secure customer POs.
• Develop new opportunities together with vendors and partners by aligning product focus, promotions, and go-to-market strategies.
• Engage with customers to discuss requirements, clarify solution details, and provide presales support as needed.
• Stay up to date on server technology trends, vendor roadmaps, and IT market developments.
• Share vendor and product updates with internal teams to strengthen solution and sales capabilities.

• Diploma or Bachelor’s degree in Information Technology, Computer Engineering, Telecommunications, or a related field.
• Strong interest in servers, IT infrastructure, and presales solution design.
• Excellent communication, coordination, and relationship-building skills.
• Eagerness to learn and grow in a vendor- and partner-focused, presales-driven environment.
• Organized, detail-oriented, and capable of managing multiple tasks and tenders simultaneously.
• Fresh graduates are welcome — training and mentoring will be provided.