Customer Service Executive - Freight - Bukit Merah - ref. w72401619

We're hiring a Key Account Executive to manage client relationships, coordinate freight operations, and drive service excellence. If you know your way around air and sea freight, love solving problems, and thrive under pressure — we want you.

Key Responsibilities:

• Manage and grow relationships with key clients
• Coordinate air/sea shipments and ensure timely delivery
• Handle customer issues and provide shipment updates
• Work with operations, sales, and transport teams
• Ensure accurate documentation (HAWB, MAWB, invoices, customs)
• Support upselling and retention strategies

Requirements:

• Min. 3 years’ experience in freight forwarding or key account management
• Strong knowledge of air/sea freight and documentation
• Excellent communication and customer service skills
• Proficient in MS Office and freight systems
• Comfortable with rotating shifts and occasional weekend duty (Can work from home on weekend)
• DG and Tradenet certifications a plus

An exciting adventure awaits as our client are actively striving to keep pace with the rapidly growing industry.

Should you be keen to explore the opportunity, click APPLY!

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Personnel Reg. No.: R23113090