Customer Service Executive - Bukit Merah
ENGIE Group Bukit Merah Full-time
At ENGIE, every talent has a role to play in accelerating the energy transition. Make a difference and enjoy a fulfilling professional experience. Take on exciting challenges and build a career path that reflects who you are.
Join us and be part of the adventure of the century!
Responsibilities- Attend to incoming calls and email enquiries on rental of facilities in National Library Building and the Public Libraries
- Conduct site visits for clients to view the facilities
- Process application forms on booking matters, from calculating rental charges to putting up proposal for director’s approval
- Track and monitor rental payment and security deposit and follow up on overdue payment. Process confirmation email with official receipt attached and follow up on logistics arrangements
- Prepare directional signage and complimentary carpark coupons
- Meet clients on actual event day to ensure that they are satisfied with logistics done services provided
- Process refund of security deposit within one week after event ended
- Update revenue earnings and prepare monthly report on facilities usage rate and revenue earnings
- Assist in the review of rental rates for NLB facilities when needed.
- Coordinate and undertake the marketing and promotional activities related to the hiring of NLB facilities when required by NLB
- Nitec or equivalent
- At least 5 years experience in hospitality/customer service
- Service oriented, strong sense of urgency, team player and willing to learn
- Energetic, presentable and sociable with a pleasant disposition
When you join ENGIE, you will have access to:
- The opportunity to have a meaningful job where you can make a difference
- A career management plan with opportunities to grow in an international environment
- Attractive and competitive package
- Dynamic and inclusive work environment
- Continuously evolve as a professional, coupled with a variety of training opportunities
If you think you have the right profile for this opportunity, submit your application to https://jobs.engie.com/job/Customer-Service-Executive-%28I%29/46870-en_US/ before 30 June 2025.
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