Senior HR Business Support

apartmentCertis Security placeBukit Merah scheduleFull-time calendar_month 

Job Purpose

The Manager/Senior, HR Business Support is responsible for managing end-to-end HR administrative processes, ensuring accuracy, timeliness, and compliance with statutory regulations and internal policies. This role serves as a key liaison between regulatory bodies and internal stakeholders, supporting the full employee lifecycle and driving HR efficiency.

The incumbent will provide HR advisory services, manage reporting and analytics, and lead initiatives to enhance employee experience through process improvements and engagement programs.

What You’ll Do
  • Oversee HR Operations & Compliance – Ensure all HR administrative processes comply with statutory regulations (e.g., MOM, PLRD) and internal policies, acting as the primary liaison with regulatory bodies.
  • Manage Employee Lifecycle – Handle onboarding and offboarding processes, payroll-related queries, and work injury claim administration to ensure smooth transitions.
  • Provide HR Advisory & Support – Offer guidance to business units on HR policies and best practices, and assist employees with training and external course applications.
  • Prepare Reports & Analytics – Maintain monthly HR reports, manpower statistics, and ad hoc data for management review; identify trends and recommend process improvements.
  • Drive Projects & Engagement Initiatives – Lead HR projects, system enhancements, and policy reviews; coordinate staff engagement activities and recognition programs such as EXSA and Long Service Awards.
What You’ll Bring
  • Education: Degree or Diploma in Human Resource Management or related field.
  • Experience: Minimum 3 years in HR, preferably in a generalist or HR operations role.
  • Technical Skills: Strong knowledge of Singapore employment laws and HR compliance; proficiency in MS Office; experience with HRIS systems is an advantage.
  • Soft Skills: Excellent interpersonal and communication skills with the ability to build strong stakeholder relationships.
  • Attributes: Detail-oriented, organized, and capable of managing multiple priorities in a fast-paced environment.
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