[ref. z86573621] Customer Service Officer/ Call Center Support (Office Hours, MNC) - Geylang

• Responding promptly to walk in customers and attend to their inquiries including phone, email, and other communication channels
• Resolving customer issues in a timely and efficient manner
• Attend to their enquiries on product warranty and repairs issues
• Maintaining accurate records and documentation of customer interactions
• Providing product and service information to customers
• Update customers on the repair status of the faulty products
• Ad hoc duties as assigned

• Nitec or GCE 'O'/ 'N' Level
• Proven customer service experience, preferably in a similar environment or call center role
• Excellent communication and interpersonal skills, with the ability to build rapport and resolve customer concerns

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

Reg. No.: R24120209 (GAN CHYE SHEN)

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