#SGUNITED JOBS - IT Service Desk Analyst, Technical Support - Bukit Merah
ITCAN PTE. LIMITED Bukit Merah
Perform First level troubleshooting on all reported incidents
- Provide First Call Resolution (FCR) technical support
- Troubleshoot and investigate cause of user’s problem
- Update work information with all troubleshooting steps used in the ticketing system
- Set Incident to “Resolved” if User’s problem has been solved
- Reassign ticket if agent is unable to resolve ticket
PeoplebankBukit Merah
Job Title: Presales Technical Support Engineer
Location: Central
Employment Type: Full-Time
Salary: Up to $7000
OPEN TO SINGAPOREANS ONLY
Job Overview: We are seeking a skilled Presales Technical Support Engineer with experience in security...
ITCAN PTE. LIMITEDToa Payoh, 7 km from Bukit Merah
Perform First level troubleshooting on all reported incidents
• Provide First Call Resolution (FCR) technical support
• Troubleshoot and investigate cause of user’s problem
• Update work information with all troubleshooting steps used...
Titansoft Pte LtdOutram, 2 km from Bukit Merah
Ring Ring* Your end-users need your help! Will you rise to the occasion and answer the call, drawing on your expertise to solve the problem that they are facing at that moment? Our Technical Support Analysts are the "Batmen" of Titansoft, give them...