Toa Payoh - #SGUNITED JOBS - IT Service Desk Analyst, Technical Support

apartmentITCAN PTE. LIMITED placeToa Payoh calendar_month 

Perform First level troubleshooting on all reported incidents

  • Provide First Call Resolution (FCR) technical support
  • Troubleshoot and investigate cause of user’s problem
  • Update work information with all troubleshooting steps used in the ticketing system
  • Set Incident to “Resolved” if User’s problem has been solved
  • Reassign ticket if agent is unable to resolve ticket
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Pre Sales Technical Support - Toa Payoh

apartmentPeoplebankplaceToa Payoh
Job Title: Presales Technical Support Engineer Location: Central Employment Type: Full-Time Salary: Up to $7000 OPEN TO SINGAPOREANS ONLY Job Overview: We are seeking a skilled Presales Technical Support Engineer with experience in security...
apartmentITCAN PTE. LIMITEDplaceGeylang, 4 km from Toa Payoh
Perform First level troubleshooting on all reported incidents  •  Provide First Call Resolution (FCR) technical support  •  Troubleshoot and investigate cause of user’s problem  •  Update work information with all troubleshooting steps used...
apartmentPersolkellyplaceChangi, 16 km from Toa Payoh
and the development of major airport infrastructure. They also manage the operations, maintenance and improvement of airport infrastructure, specialised systems and terminal facilities. We're seeking a skilled Technical Support Engineer to join our team working...