System / Network Engineer

Systems / Network Engineer | Level 2 & Above

• Working Hours: 9:00 AM – 6:00 PM, Monday to Friday (5-days workweek)
• Location: Roaming based on request (Singapore only)
• Salary: $2,500 – $3,500 per month

• Provide Tier 2 support via service desk for hardware, software, and networking issues
• Install, configure, and manage servers (Windows Server, Active Directory, DNS, etc.)
• Maintain and monitor firewall configurations (e.g., Fortinet, Cisco ASA, Palo Alto)
• Support backup and disaster recovery systems
• Implement system patches, upgrades, and security policies
• Manage user permissions, access controls, and MFA systems
• Document incidents, changes, and infrastructure procedures
• Assist in infrastructure projects (on-premises or cloud migrations, etc.)
• Required Skills
• Windows Server administration (AD, DHCP, DNS, Group Policy)
• Experience with firewalls (configuration, troubleshooting, policies)
• Knowledge of networking protocols (TCP/IP, VPNs, VLANs)
• Virtualization platforms (VMware, Hyper-V)
• Backup and recovery tools (Veeam, Acronis, etc.)
• Endpoint protection and patching tools
• ITIL practices and ticketing systems (ServiceNow, Jira, etc.)
• Strong troubleshooting skills for both hardware and software issues
• Basic knowledge of Windows and macOS environments, as well as common business applications
• Ability to work independently and as part of a team
• Require to travel to different client sites to deliver technical support and services (depends on tickets)

• CompTIA Network+ / Security+
• Microsoft Certified: Azure Fundamentals or similar
• Cisco CCNA (especially for firewall/networking-heavy roles)
• Fortinet NSE certifications
• ITIL Foundation

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