Geylang - Social Worker

Job Description

This role also supports community development efforts, leads group interventions, and participates in research and service improvement initiatives.

1. Psychosocial Assessment and Casework

• Conduct intake and comprehensive biopsychosocial assessments to evaluate clients’ social, emotional, and financial needs.
• Develop, implement, and monitor individualised case and care plans to address psychosocial risks, caregiver stress, and safety concerns.
• Provide counselling, emotional support, bereavement care, and facilitate appropriate individual and/or family interventions.
• Perform home visits, means testing, and financial counselling as required.
• Assist clients in accessing financial aid schemes and community services through timely referrals.
• Maintain accurate and prompt documentation of interventions, progress, and reports.
• Ensure proper case closure upon achievement of sustainable outcomes.

1. Care Coordination and Service Integration

• Collaborate with allied health professionals, nurses, and care aides to ensure holistic care planning.
• Liaise with external stakeholders (e.g., AIC hospitals, MSF and community partners) to mobilise social and financial support.
• Assist clients in navigating applications for government schemes such as SMF, FDWG, Comcare, and Caregiver Support programmes.

1. Programme Development & Group Work

• Design and implement group work intervention plans to meet client needs.
• Supervise facilitation of group sessions and evaluate effectiveness.
• Identify service gaps and lead development of new programmes.
• Oversee programme implementation and outcomes evaluation.

1. Community Development & Outreach

• Conduct environmental scans and community needs assessments.
• Mobilise community resources and initiate development projects.
• Build and maintain strong relationships with community partners and stakeholders.
• Organise and lead crisis management efforts with external agencies.
• Support CEF’s community outreach efforts to identify at-risk elderly in the community.
• Organise or participate in public education, caregiver training, and wellness initiatives.

1. Other Duties

• Assist the management team with special projects and ad-hoc assignments.

• Reports to: Head of Department
• Internal Contacts: Medical Social Worker, Social Work Associate, Nursing Team, Doctors, Administrative Staff
• External Contacts: Clients, Caregivers, Community Partners, Government Agencies

Qualifications and Skills:

• Degree in Social Work or equivalent recognised by the Social Work Accreditation and Advisory Board (SWAAB).
• At least 3-5 years of experience in medical social work within an acute or community care setting.
• Prior exposure to eldercare or services for vulnerable adults and community care landscape is an advantage.
• Experience working with clients with dementia, frailty, or palliative care needs is an advantage.

• Strong engagement, assessment, and counselling skills.
• Cultural sensitivity and empathy in working with elderly clients and caregivers.
• Strong communication and documentation abilities.
• Team player with ability to collaborate across functions.
• Resilient, adaptable, and committed to person-centred care.

Working Location:

• 122B Joo Chiat Road, Singapore 427411

Working Hours:

• 5-day work week (Monday to Friday)
• 8:30 AM to 5:30 PM
• Off days: Saturdays, Sunday and Public Holidays (However, attendance at organization events on weekends may be required when neccessary.)