Customer service manager
XIAO MAI Geylang Permanent
responsible for overseeing the daily operations of the customer service department. Their duties include communicating customer service objectives to Customer Service Representatives and other department personnel, compiling data to make assessments of their department’s progress and coordinating with upper management to find ways to enhance their customer service objectives among their employees.
ZENOVA STEEL PTE. LTD.Geylang
Responsibilities:
Prepare and generate monthly performance and operational reports.
versee team members' capability in managing sales leads effectively.
Maintain an organized and efficient filing and database system for customer records...
NCS GroupYishun, 13 km from Geylang
of experience in customer success, account management, or IT consulting, with at least 2 years in a leadership role.
• Strong understanding of managed services, End User Computing solutions and financial P&L concepts.
• Proven track record of managing teams...
XIAO MAIToa Payoh, 4 km from Geylang
of their department’s progress and coordinating with upper management to find ways to enhance their customer service objectives among their employees....