Customer Service Manager
ZENOVA STEEL PTE. LTD. Geylang Full-time
Responsibilities:
Prepare and generate monthly performance and operational reports.
versee team members' capability in managing sales leads effectively.
Maintain an organized and efficient filing and database system for customer records and service documentation.
Manage major client accounts, including contract adherence, service reviews, annual survey and relationship building.
Provide insights into customer trends, operational challenges, and improvement opportunities.
XIAO MAIGeylang
of their department’s progress and coordinating with upper management to find ways to enhance their customer service objectives among their employees....
NCS GroupYishun, 13 km from Geylang
of experience in customer success, account management, or IT consulting, with at least 2 years in a leadership role.
• Strong understanding of managed services, End User Computing solutions and financial P&L concepts.
• Proven track record of managing teams...
ZENOVA STEEL PTE. LTD.Toa Payoh, 4 km from Geylang
Responsibilities:
Prepare and generate monthly performance and operational reports.
versee team members' capability in managing sales leads effectively.
Maintain an organized and efficient filing and database system for customer records...