Application Support/Data Support Analyst

Job Reference No:

M-2025-1505

Job Role:

Augmentation Consultant

Years of Experience

At least 4 - 5 years’ experience in business analysis, system support, development, implementing system and maintaining IT systems

Role and Responsibilities

• Improve IT Operation business process and documentations.
• Triage of issues, including logging, tracking, routing and

• Support users and provide resolutions for L1 issues, including

common problem / issue in FAQ, inquiries and essential

• Managing of the service desk common mailbox.
• Prepare monthly report and support User Access Matrix review.
• Communication of operation matters to stakeholders (e.g.

system downtime, new implementations)

Requirements / Qualifications

• Bachelor’s degree in Computer Science, Information

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills
• Ability to work collaboratively in a team environment.

Thanks, and Best Regards

Lini

Recruitment Consultant

R22108463