IT Desktop Support Engineer

IT Support Engineer

Working hours: Mon – Fri (8.30am - 5.30pm)

Must: Candidates must be comfortable to deposit their mobile phone at their respective locker during working hours. (Landline will be provided at their workstation).

Skills & Capabilities:

• Able to support end-user computer devices (PC & mobile), office devices (printers, AV equipment), and peripherals.
• Knowledgeable and experienced in supporting Microsoft windows & office suite.
• Experience in working in an ITIL-driven environment and working knowledge of ITIL principles and processes with strong knowledge of incidents, change and configuration management and adherence processes, best practices, and policies.
• Experience in working in a team-oriented, collaborative environment & large-scale multinational environment (preferred)
• Analytical and problem-solving abilities with keen attention to detail
• Strong customer service orientation
• Strong verbal and written communication skills
• Self-directed work style with the ability prioritizes work activities and communicate politely, clearly, and effectively in support of internal customers on technical matters.

Expected Qualification & Work Experience:

• Diploma or equivalent professional education in Information Technology or related
• 2-4 years of related working experience

Transport Detail:

There will be company shuttles bus from Jurong East MRT station to both sites.