Senior Account Director / Client Service Leader - Corporate Financial Communications

Reports to: GM

Role Overview

You will be responsible for identifying, pursuing, and securing new client relationships while leading a team to deliver exceptional service. Your core mission is to significantly expand our client portfolio and market share by converting opportunities into sustainable revenue streams.

1. New Business Development & Revenue Growth

• Develop and own the new business pipeline: Proactively identify and target potential clients (e.g., upcoming IPO companies, firms undergoing transformational M&A, or those with evolving IR needs) through market research, network leverage, and strategic outreach.
• Lead end-to-end business development: Drive the entire process from initial prospecting and relationship building to structuring proposals, leading pitch teams, negotiating contracts, and successfully closing new mandates.
• Achieve and exceed new business targets: Be directly accountable for acquiring new clients and achieving quarterly/annual new business revenue goals, contributing substantially to the practice's overall growth.
• Build a referral network: Cultivate and leverage a robust network of referrals from law firms, investment banks, auditors, and private equity/venture capital firms to generate high-quality leads.

1. Client Strategy, Advisory & Expansion

• Serve as a senior advisor to C-suite executives, CFOs, and investor relations teams on financial communications matters.
• Oversee the development of integrated communication strategies for clients, including IPO roadshows, annual/quarterly earnings, M&A transactions, and crisis situations.
• Identify and drive account expansion: Uncover opportunities to grow revenue within existing accounts by introducing new services (e.g., ESG communications, crisis simulation training, shareholder activism advisory, digital IR strategy).

1. Team Leadership & Development

• Lead, mentor, and motivate a team of account managers and executives, fostering a culture of excellence, collaboration, and continuous learning.
• Conduct performance reviews, set clear objectives, and provide coaching to develop team members’ skills in financial communications, client management, and strategic thinking.
• Optimize team workflows and resource allocation to ensure efficient service delivery and client satisfaction.

1. Market Presence & Industry Expertise

• Maintain deep expertise in capital markets, regulatory trends (e.g., SEC, HKEX, SGX), ESG frameworks, and geopolitical factors impacting client sectors.
• Represent the firm at industry events, conferences, and media engagements to strengthen our brand and network.
• Contribute thought leadership (e.g., articles, webinars, whitepapers) on topics relevant to financial communications.

Qualifications & Experience

• Bachelor’s or Master’s degree in Finance, Communications, Business, Journalism, or a related field.
• 5-8+ years of experience in corporate financial communications, investor relations, or a related role, with a proven track record of originating and closing new business.
• Strong understanding of capital markets, financial statements, and regulatory environments (e.g., SEC, HKEX, EU regulations).
• Experience leading teams and developing talent in a fast-paced, client-service-oriented environment.
• Exceptional written and verbal communication skills in English; proficiency in additional languages (e.g., Mandarin) is a plus.

• Experience advising clients during IPOs, M&A transactions, or crisis situations
• Established network among financial journalists, investors, and C-suite executives.
• Familiarity with ESG reporting frameworks (e.g., GRI, SASB, TCFD) and related communications.