Client Services Executive (Community & Family Support)
Client Services Executive (Community & Family Support)
Additional $300 Transport Allowance | 5-day week (incl. weekends/PH)
At The Garden of Remembrance, we support families through some of life’s most important moments with compassion, dignity, and care. If you’re calm, people-oriented, and find purpose in serving others, you may be exactly who we’re looking for.
About The Garden of Remembrance
Established by The Methodist Church in Singapore, The Garden of Remembrance is a faith-based memorial facility (columbarium) serving the community with compassion and dignity. We provide a peaceful place of remembrance and support families through memorial services and farewell arrangements.
We are looking for 2 motivated, service-driven Client Services Executives to join our close-knit team.
This role is ideal for someone who:
- Enjoys connecting with people
- Finds purpose in helping others
- Is calm, organised, and empathetic
- Wants a stable role with meaningful human impact
- Welcome and guide families with warmth, clarity, and professionalism
- Support clients in selecting niches and remembrance items (plaques, urns, etc.)
- Coordinate memorial room bookings and arrangements with funeral directors and families
- Provide on-site support during wakes and memorial services to ensure everything runs smoothly
- Follow up on enquiries (online, referrals, walk-ins) and keep clients updated promptly
- Manage daily admin, records, and coordination tasks to keep operations organised and accurate
- Work closely with our Facilities team to ensure our premises remain respectful, safe, and well-maintained
- Support community events such as memorial services and church-related activities
- You will work closely with a supportive team, and training will be provided.
- O-Levels / Diploma, with minimum 2 years of customer service experience
- Warm, customer-focused and able to communicate clearly and confidently
- A service-oriented mindset with genuine empathy and emotional maturity
- Comfortable speaking to people from all walks of life
- Organised, reliable, and able to handle multiple tasks calmly
- Able to work independently once trained
- Willing to work weekends and public holidays (5-day work week)
- Proficient in Microsoft Office and comfortable with IT systems
Experience in hospitality, healthcare, customer service, or community-based roles is a plus.
To help us process applications properly, please include the word “Remembrance” in your email subject title when submitting your resume. Example subject line: Application – Client Services Executive – Remembrance
How to Apply
Please include a cover letter with your detailed resume and include:
- Current and expected salary
- Reason(s) for leaving current employment
- Availability to commence work
We regret that only shortlisted candidates will be notified. All applications will be treated with strictest confidence. By submitting any application or resume to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information for the processing of your job application.