Technology & Innovation Executive (CommCare)

Overview:

To plan, manage, and execute Technology of Care (Tech Care) projects that enhance service delivery and improve seniors’ ability to age in place safely and independently. The role ensures projects are delivered on time, within budget, and achieve intended outcomes.

Responsibilities:

• Plan, organize and manage assigned Tech Care projects, ensuring delivery within scope, budget, and timeline.
• Monitor project progress, anticipate risks, and implement timely solutions. Develop workflows and maintain proper documentation in compliance with PDPA requirements.
• Build and maintain strong relationships with stakeholders, including vendors, staff, and seniors, to ensure effective communication and smooth project implementation.
• Support cross-departmental Tech Care initiatives. Assist in research activities, pilot studies, proof-of-concepts, and collaborations with technology partners and research institutions (e.g., Institutes of Higher Learning).
• Support administrative functions including reporting, publicity materials, and database maintenance to ensure proper tracking and communication of project outcomes.
• Identify service gaps and opportunities where technology can improve outreach, operational efficiency, and client outcomes. Propose and implement innovative solutions.

Requirements:

• Diploma/Degree in Information Technology, Engineering, Healthcare, or related disciplines.
• Experience in project management, preferably in healthcare, social services, digital implementation or related.
• Strong interest in technology, digitalization, and innovation in care services.
• Experience in documentation, reporting, and process improvement.
• Ability to analyze data and translate insights into actionable improvements.
• Familiarity with digital platforms, systems, or care technologies will be an advantage.
• A team player & equally adapt at working independently.
• Strong communication and interpersonal skills (bilingual preferred).
• Creative problem-solving and innovation mindset.
• Good organisational and time management skills.