Business Operations Executive

The Business Operations Executive plays a key role in supporting backend operations, managing client accounts, coordinating with cloud platforms and vendors, and driving operational efficiency through documentation, reporting, and internal collaboration include identifying new opportunities, building client relationships, and delivering measurable revenue growth.

• Account Management and Client Relations: Manage and monitor client accounts to ensure smooth operations, fostering long-term relationships and proactive engagement to address client needs.
• Documentation and Compliance: Oversee the consolidation and validation of required client documents, ensuring all processes meet internal and external compliance standards.
• Billing and Financial Management: Handle the preparation, analysis, and verification of billing reports and supplier invoices, ensuring accuracy and timely processing.
• Cloud Services Coordination: Maintain familiarity with cloud platforms and ensure clients receive seamless access and optimized service offerings.
• Project Oversight and Operational Efficiency: Support the coordination of business projects, ensuring timely execution, while identifying opportunities for process improvements to enhance operational performance.
• Team Collaboration and Business Support: Work closely with internal teams to align on business objectives and provide operational support across various functions as needed.
• Any other ad-hoc duties assigned.

• Diploma holders in Business administrations or a relevant major.
• 2-3 years of experience in business operations, customer support, or similar roles.
• Proficient in MS Office, with strong Excel skills.
• Ability to multi-task and work in a fast-paced environment.
• Bilingual in English and Chinese (to liaise with Chinese-speaking counterparts).
• Strong analytical skills with proficiency in Microsoft Excel.
• Willingness to work on shifts, including weekends and public holidays.