Toa Payoh - Customer Service Officer (Freight, No Experience OK!)

apartmentStafflink Services placeToa Payoh scheduleFull-time calendar_month26/6/25

Location : Central Area, Near to Mrt

Working hour : Mon - Fri, 9.00am to 6.pm

AWS + VB

No experience is welcome to apply !

Key Responsibilities:

Customer Experience Management

Act as the main point of contact for customers, providing timely updates and resolving any shipment-related issues.

Freight Operations Coordination

Handle end-to-end freight processes including booking, documentation, and delivery coordination.

Documentation & Compliance Oversight

Prepare and check shipping documents to ensure accuracy and compliance with customs and company policies.

Problem Solving & Continuous Improvement

Identify and address process issues, and suggest improvements to enhance efficiency and service quality.

Commercial Support

Assist with quotation preparation, freight rate inquiries, and support the sales team as needed.

Requirements:

Skills & Competencies:
Customer-focused with strong communication skills and a drive to improve
Knowledge of freight documentation, customs regulations, and industry best practices
Proficiency in MS Office Suite; experience with freight management software is a plus

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret to inform that only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294
EA Personnel: Stella Tan Sin Yong

EA Personnel Reg. No.: R24124127

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