[ref. l06193804] Passenger Services Executive (Changi Airport)
Avon Services Pte Ltd Changi Full-time
Job Description
- To assist/ ferry passengers with special needs to/from flights
- Provide buggy services to ferry passengers to/from flights
- Assist in various special services duties to passengers (e.g. disabled/ paraplegic passengers, unaccompanied minors, young passengers, non-English speaking passengers, and elderly passengers, etc)
- Degree or Diploma Holders
- Relevant hands-on experience in Customer Service Operations would be an advantage
- 2-3 years of experience in the Airlines Customer Service field is preferred
- Able to accept 6 days of rotating shift working hours as required by the airport’s operations (Morning shift, afternoon shift, and midnight shift) including Public Holidays
- Fluency in written and verbal English
- Good communication and interpersonal skills
- Always maintain a high standard of personal hygiene, neatly attired and professionally groomed
- We regret that only shortlisted candidates will be contacted
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or Higher Nitec will be considered for Customer Service Agent role instead
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Singapore Cruise Centre Pte LtdGeylang, 14 km from Changi
where applicable
• Assisting with left luggage services if requested.
2. Passenger Handling at Boarding Gate/Pontoon
Pre-Boarding
• Radio Cruise Control Centre for ferry location & estimated time of arrival
• Execute pre-boarding SOPs for any late...