CUSTOMER SERVICE OFFICER (Full-Time)
The Care Svc Toa Payoh Full-time
Join Our Team at The Care Laundry!
Are you friendly, responsible, and love helping people?We’re looking for a proactive Customer Service Officer to be the welcoming face of The Care Laundry!
If you enjoy interacting with customers and keeping things organized, this role is for you!
Work Location & Schedule
The Care Laundry @ JEM50 Jurong Gateway Road, #B1-21/22 , JEM, Singapore 608549
5 days’ work week | 11:00 AM – 9:00 PM
The Care Laundry @ Tampines4 Tampines Central 5, #B2-K1, Tampines, Singapore 529510
5 days’ work week | 11:00 AM – 9:00 PM
The Care Laundry @ NEX23 Serangoon Central, #03-42 NEX, Singapore 556083
11:00 AM – 9:00 PM | 5 days’ work week
What You’ll Be Doing
As the first point of contact in our store, you’ll play a key role in creating a positive customer experience.
Daily Responsibilities:
- Open and close the store properly
- Assist customers with enquiries, feedback, and complaints in a professional manner
- Accurately register and update orders & sales in the system
- Maintain store cleanliness and ensure smooth daily operations
- Coordinate pick-up and delivery of clothing to our laundry service
- Friendly personality with great customer service mindset
- Responsible and proactive (you take initiative!)
- Basic administrative skills (Microsoft Word, Excel, etc.)
- Willingness to learn — on-the-job training will be provided!
- Supportive and friendly team environment
- Hands-on training provided
- Opportunity to grow with a customer-focused brand
- Be part of delivering excellent service — one garment at a time!
Apply now and become part of The Care Laundry family!
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