Director Corporate Communications - Toa Payoh

About our client:

Our client is a leading social service agency dedicated to improving the well-being of individuals, families, and communities. By adopting a holistic and client-centric approach, they aim to empower individuals and promote resilience, ensuring that no one is left behind.

Job Overview:

The director will collaborate closely with senior leadership to align communication strategies with business objectives, supporting our mission of delivering impactful social services.

Key Responsibilities:

Strategic Communications:

• Develop and execute a comprehensive corporate communication strategy that aligns with company's vision, mission, and business goals
• Oversee the creation of internal and external messaging to ensure consistency and alignment with the company's brand identity and values
• Serve as a strategic advisor to the executive leadership team on communication-related matters, including crisis communication and reputation management

Media and Public Relations:

• Manage relationships with key media outlets, journalists, and influencers to enhance the company's public image
• Lead media outreach efforts, including press releases, media interviews, and corporate announcements
• Develop and maintain a media crisis communication plan to respond effectively to potential reputational risks

Internal Communications:

• Drive internal communication strategies that engage employees, enhance company culture, and support change management efforts
• Develop communication tools, such as newsletters, intranet updates, and leadership messages, to keep employees informed about company news and initiatives
• Collaborate with HR to ensure alignment between internal communications and employee engagement strategies

Brand Management:

• Lead initiatives to build and protect the company's reputation through positive storytelling, thought leadership, and corporate social responsibility (CSR) programs
• Monitor and manage public perception of the company across media platforms and industry channels
• Oversee brand communications to ensure consistency in tone, voice, and messaging across all external and internal touchpoints

Crisis Communications:

• Serve as the primary spokesperson and crisis communication lead, managing response strategies during times of public scrutiny or reputational risk
• Develop crisis communication plans and train key personnel on effective crisis management communication practices

Content Creation and Messaging:

• Oversee the development of corporate content, including press releases, speeches, executive presentations, reports, and social media content
• Ensure all written and visual communication materials reflect the company's values and resonate with target audiences

Leadership and Team Management:

• Lead and mentor the Corporate Communications team of four to six members, fostering a collaborative and high-performance work culture
• Manage budgets, resources, and external vendors to execute communication initiatives effectively and within budget
• Collaborate with cross-functional teams to ensure consistent communication across various business units

Qualifications:

• Bachelor's degree in Communications, Public Relations, Journalism, or a related field

Key Requirement:

• 10 to 15+ years of experience of corporate communications ideally overseeing social media, website management, content development, and marketing communications, with proven experience leading teams
• Resilient and effective team leader with strong collaborative skills
• Exceptional communication, writing, and editing abilities
• Strong analytical, critical thinking, and problem-solving skills
• Ability to thrive in a fast-paced, dynamic environment with tight deadlines
• Excellent leadership, stakeholder management, and interpersonal skills
• Prior experience in PR or marketing agencies, with in-house marcomms/corporate communications preferred

Morgan McKinley Pte Ltd

Mary Clare Abraham

EA Registration No: R22109486