Desktop Support Engineer
JK TECHNOLOGY PTE LTD Bedok Full-time
Responsibilities:
- Maintenance of IT peripherals including backup & recovery
- Set-up, installation, re-installation or migration of IT peripherals
- Relocation of IT peripherals within premises
- Provide onsite support at client's premise, remote support by phone & email, and standby support. Handling clients/ end-users IT related requests
- Troubleshoot hardware & software issues
- Users profile administration
- Interface with other maintenance vendors (eg. IBM, HP, Microsoft, etc) for problem reporting. Place service call and follow up until the problem has been resolved.
- Installation and configuration of software according to customer standard
Requirements:
- Minimum ITE / Diploma in IT or equivalent
- At least 1 year of working experience in IT field
- End-user support experience is preferred
- Basic networking support & supporting in OS platform
- Have Customer Service Skills/ Good Communication Skills/ Team Player/ Take Initiative
- Able to work under pressure and in a fast-paced environment
- 5-days work week / w CPF / w Leave Entitlement / w Performance Bonus
- Duration: Renewal contract with benefit (AL, MC, Medical claim) & Perm Role offer
Masters Career Consultancy Pte LtdBukit Batok, 19 km from Bedok
Responsibilities:
• Perform Desktop Support services to users - Receiving, prioritizing, documenting and actively resolving end user help requests to maintain customer satisfaction and SLA expectations
• Perform imaging/re...
JK TECHNOLOGY PTE LTDTampines, 4 km from Bedok
Responsibilities:
• Maintenance of IT peripherals including backup & recovery
• Set-up, installation, re-installation or migration of IT peripherals
• Relocation of IT peripherals within premises
• Provide onsite support at client's premise, remote...
Bukit Batok, 19 km from Bedok
Min 2.5 years of experience in administration and support of Desktop support.
• Candidate needs to possess good communication skills.
• Candidate needs to familiarize themselves with the End-users computing environment and desktop support workflow...