Senior / Patient Service Associate, Pre-Operative & Admitting Services
Sengkang General Hospital Sengkang Full-time
Job Description
You will deliver professional customer service to ensure smooth operation of the admission centres. This includes managing urgent admissions from outpatient clinics, appointment scheduling, payments, financial counselling and delivering pre-operative instructions to patients.In addition, you will maintain accurate patient records and documentation, as well as participate in quality improvement initiatives.
Requirements- GCE ‘O’ / ‘N’ Level with at least 1 year of frontline customer service experience
- Customer-oriented with excellent interpersonal skills and attention to detail
- Experience with SAP system will be advantageous
- Able to work staggered hours between 8.30am and 6.30pm on weekdays
Changi General HospitalPasir Ris, 6 km from Sengkang
Job Description
Transfer Coordination
• Monitor and manage admitted patients whose inpatient beds have been cleaned and ready for occupation.
• Liaise with Portering services and Nursing for the transfers of inpatients from ED...
KK WOMEN'S AND CHILDREN'S HOSPITAL PTE. LTD.Geylang, 8 km from Sengkang
You will be the ambassador of the hospital to provide excellent front-line services to our patients for admission. You are required to assist in the registration of patients, maintain complete information and accurate records in the patients' system...
National Neuroscience InstituteGeylang, 8 km from Sengkang
Responsibilities:
• Provide and maintain high standard of service excellence to patients, caregivers, and colleagues.
• Preparation of clinic for daily operations prior to opening and facilitate proper handover at the end of each clinic session...