Technical Support Engineer - Toa Payoh

apartmentAudax Visuals Pte Ltd placeToa Payoh scheduleFull-time calendar_month10/9/25

Key Responsibilities

Perform diagnostics, repair, and maintenance of robotic hardware and systems.
Troubleshoot and resolve technical issues related to robot operation, functionality, and components.
Support the Project Management team on-site with:
Electrical works such as wiring, installation, and testing.
Cable management and system setup.
Equipment mounting and general setup assistance.
Maintain accurate records of repairs, installations, and technical support activities.
Liaise with internal departments and external vendors as needed for technical resolutions.
Provide occasional training or guidance to users or junior technicians.

Requirements

Diploma or higher in Electrical Engineering, Mechatronics, IT, or related technical field.
1–3 years of relevant experience in technical support, repair, or field service roles.
Hands-on experience in robotics repair is highly preferred.
Basic knowledge of electrical works and cabling.
Proficiency in Chinese (spoken) is preferred, to liaise with Chinese-speaking teams and vendors.
Ability to work independently and as part of a team in a fast-paced environment.
Good communication and interpersonal skills.
Willingness to travel locally for site support when needed.

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