Clinical Product Specialist (Spine) - Toa Payoh
Transmedic Toa Payoh Full-time
Core Responsibilities
- Provide clinical support & trouble shooting of medical equipment to doctors, nurses, and other KOLs
- Assist medical professionals to become familiarised with the medical equipment (merits, proper clinical procedures, and usages of the devices)
- Organise and conduct training sessions - perform on-site and on-the-job training on the principal’s products to health professionals in hospitals
- Answer any queries relating to the product range
- Monitor and promote utilisation of products
- Participate in training opportunities to be updated on product knowledge and market trends (workshops, training, conferences)
- Participate in case reviews - attend procedures in operating rooms of the hospital when needed
- Act as a clinical support consultant to surgeons and operating room staff during surgical procedures in the safe and proper use of Spine products and related surgical techniques
- Provide coordination and logistic support in properly ordering, transporting, setting up and reassembling surgical instrument sets inside sterile processing departments at hospitals and surgery centres
- Identify business opportunities and develop strategic accounts
- Establish strong relationships with various KOLs to promote products
- Work closely with principals to be equipped with relevant understanding of new technology and devices in the Spine department
- Participate in promotional activity to increase product awareness in the market
- Develop and implement plans for the product line (make recommendations into current product pipeline)
- Actively participate in workshops and trainings to gain in-depth understanding of technologies and devices
- Hold a credible dialogue audience ranging from surgeons to consultants and key decision-makers
- Ensure consistent sales growth
- Ensure that customers are provided with high quality care & attention throughout the sales & service process of medical technology procured
- Diploma or Degree in Nursing, Biomedical, Biotechnology, Biochemistry or Medical Technology or Science
- Fresh grads are welcome to apply
- Candidates with nursing background will be an advantage
- Minimum of 2 years of working experience, role in sales of medical device or case support especially in ortho-implant (spine) selling experience
- Eligible to scrub in spine cases will be an advantage
- Able to travel overseas if required
- Able to work overtime as and when required (includes weekends)
- Must be comfortable in supporting cases in Operating Theatres
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