Associate Executive, Appointments (Healthcare)

apartmentAllied Search Pte. Ltd. placeGeylang scheduleFull-time calendar_month 
Reputable Healthcare Institution
  • Competitive Remuneration Package
  • Opportunities for Professional Development

As an Associate Executive, Appointments (Healthcare), you will be responsible for the following duties:

  • Provide frontline support to manage patient, client, and internal enquiries in line with service standards
  • Handle phone, email, and walk-in enquiries professionally and promptly
  • Triage, prioritise, and resolve requests, escalating complex cases when required
  • Coordinate with internal teams and external partners for outpatient referrals
  • Ensure referrals and appointments comply with hospital protocols
  • Follow up on cases to ensure timely resolution and closure
  • Maintain accurate records and documentation in relevant systems
  • Monitor requests to meet service level agreements (SLAs)
  • Provide clear and accurate information on services and processes
  • Support administrative tasks and ad hoc duties within the Patient Liaison Centre

Requirements:

  • Min. Diploma in Business Administration or equivalent field.
  • Prior relevant working experience is a plus.
To apply, simply click on the ‘’apply’’ button in the job advertisement or alternatively, you can send in your resume via email: [email protected]

We regret to inform you that only shortlisted candidates will be notified.

ALLIED SEARCH PTE. LTD.

EA LICENSE : 19C9777

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