Sales Operations Executive

• 5 days work week (9 am to 6 pm)

A global lifestyle store with regional operations based in Singapore are hiring for a Sales Operations Executive (Logistics coordination) to support regional operations and distributor management across Asia.

Job Responsibilities:

• Manage end-to-end trade and sales operations, including order processing, issuance of Proforma Invoices (PI), and coordination of production schedules with relevant stakeholders
• Oversee logistics and shipping processes, including export scheduling, coordination with suppliers, and preparation and verification of shipping documents (e.g., Invoice, Packing List, Shipping List)
• Prepare and distribute export-related documentation to internal and external stakeholders across different regions
• Identify opportunities to improve operational efficiency and proactively implement process enhancements
• Leverage AI tools (e.g., ChatGPT, Claude, and other automation technologies) to streamline workflows, reduce manual tasks, and enhance accuracy in daily operations
• Develop and implement automated workflows for trade operations and documentation processes to minimize human error and improve turnaround time
• Continuously explore and adopt new technologies and tools to optimize business processes and drive operational excellence
• Support and collaborate with internal teams, agents, and external partners to ensure smooth communication and execution of business operations
• Strengthen relationships with existing agents by providing timely support, business updates, and relevant materials
• Assist in preparing marketing materials, proposals, and newsletters to support business development initiatives
• Maintain and update product-related information (e.g., product master data) to ensure accuracy and accessibility for stakeholders
• Participate in identifying and developing new business opportunities, including supporting agent expansion and market development activities
• Contribute to knowledge sharing within the team by documenting best practices, process improvements, and AI-driven solutions

Job Requirements:

• Minimum Diploma holder
• Around 2–3 years of working experience in operations, sales administration or operation related role.
• Strong interest in and curiosity about AI tools such as ChatGPT and Claude, with a proactive attitude toward leveraging them for improving work efficiency
• Ability to independently explore new tools and technologies and incorporate them into daily operations
• Capability to identify challenges within existing business processes and propose areas for improvement
• Ability to recognise inefficiencies and redundancies, organise them logically, and take action toward improvement
• Strong communication skills to effectively collaborate with both internal and external stakeholders (e.g., agencies, suppliers)
• Coordination skills to drive tasks forward while engaging multiple stakeholders
• Basic knowledge and/or experience in trade operations, sales administration, or logistics
• Experience using workflow or productivity tools (e.g., Notion, Zapier)
• Basic business-level communication skills in English
• Candidates who can converse in Japanese language will be advantageous to communicate with Japanese speaking clients and stakeholders.

Interested applicants, please send your resume to Tiffany Koh (R1104633) with email subject header "Job Application for Sales Operations Executive (Logistics coordination) - TK " .

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R1104633

Koh Jia Wen