ACP Care Coordinator (Contract till 31 March 2027)

apartmentNg Teng Fong General Hospital placeJurong East descriptionTemporary calendar_month 
Overview of Position
  • Facilitate Advance Care Planning (ACP) for targeted groups of patients in JurongHealth Campus (JHC) and clients of JHC’s community partners.
  • Advocate ACP to patients, care-givers, healthcare professionals and the public.
  • Support the development, implementation, optimization and integration of ACP across JHC and NUHS, aligned to national ACP guidelines.
Responsibilities
  • Contribute to patient care by facilitating ACP discussions and completing advance care plans that meet patients’ needs
  • Ensure patients and their families/care providers and healthcare stakeholders have access to patients’ ACP documentation via soft/hard copies of the ACP Form.
  • Seamless and timely access to the documentation on the patients’ ACP Discussion Worksheet to all care providers.
  • Facilitate appropriate and timely review and update of patients’ Advance Care Plans with patients/their Nominated Healthcare Spokespersons
  • Provide relevant feedback loop to address service gaps and service delivery issues.
  • Support the national KPIs to honour patients’ care preferences
  • Support seniors in reviewing the ACP implementation processes/IT systems to continually improve the feedback loop to address service gaps and service delivery issues
  • Support the gathering and submission of ACP data/statistical outcomes on a timely basis and adherence to the processes
  • Present statistical outcomes at appropriate platforms within JHC when called upon
  • Support logistical and other requirements for all ACP events including meetings, training and networking initiatives to contribute to the successful completion of the events
  • Increase awareness of ACP in the community and contribute to higher acceptance and completion of individual care planning by the community
  • Contribute towards raising the competence of ACP Advocates/Facilitators within JHC/JHC community partner organisations
  • Contribute towards the implementation of ACP education on national platforms e.g. contribute as a team member to write articles for ACP newsletters.
  • Contribute knowledge/skills for research/quality improvement projects
  • Participate in collaborations on projects with clinicians and other stakeholders
  • Apply knowledge gained to improve the JHC ACP programme
  • Perform any other duties as assigned by the Reporting Officer
Requirements
  • Bachelor’s degree from a recognized tertiary institute in Nursing, Psychology, Social Work, Counselling or other Allied Health disciplines relevant to the job role.
  • A keen learner, critical thinker, self-motivated, who works well as a member of a multi-disciplinary team
  • Good interpersonal, communication and multi-tasking skills.
  • Able to communicate proficiently in local languages/dialects.
  • Proficient in Microsoft applications, including MS Word, Excel, and PowerPoint.
  • Experience in Psychology/Counselling in Singapore or related fields, familiarity with relevant local healthcare/community services and/or experience with research/quality improvement projects will be an added advantage.
apartmentPERSOLplaceJurong West, 4 km from Jurong East
Our esteemed public healthcare client is seeking for a Care Coordinator to join their team!  •  5 days office hours  •  Stable Career within Public Healthcare Industry  •  AWS + VB (up to 4 months) Responsibilities:  •  Triage specialist outpatient...
apartmentRecruit ExpressplaceJurong West, 4 km from Jurong East
Perm Assistant Care Coordinator #HKN Location: West Working Hours: any 5 days a week, 2 shifts: 8am-5.30pm / 12.30pm-8.30pm Salary: $2600 – $3300 (with shifts allowance) Job Description:  •  Conduct pre-admission screening for patients...
apartmentPERSOLplaceJurong West, 4 km from Jurong East
Responsibilities:  •  Conduct pre-admission screening for patients and caregivers.  •  Support nurses in providing holistic care, including monitoring patient condition and progress.  •  Identify and report care gaps, issues, or abnormal findings...