Customer Service Specialist
SPREAD TECHNOLOGIES SINGAPORE COMPANY PTE. LTD. Tampines Full-time
Responsibilities
- Provide timely and professional support via live chat and email, addressing customer inquiries and resolving issues effectively;
- Manage and resolve escalated cases, ensuring proper follow-up and customer satisfaction;
- Support account-related matters, including verification processes, security practices, and transaction inquiries;
- Ensure adherence to internal policies and guidelines while educating customers on best practices;
- Gather customer feedback and insights to support continuous service improvement;
- Maintain accurate records of customer interactions and resolutions.
- Diploma or Degree in any discipline;
- 1–2 years of experience in a customer service or support role (entry-level candidates are welcome);
- Strong communication, problem-solving, and multitasking abilities;
- Customer-focused mindset with a positive and professional attitude;
- Ability to work rotating shifts (including nights, weekends, and public holidays).
Nippon ExpressChangi, 6 km from Tampines
The Import Customer Service Assistant Manager supports the leadership of the Airfreight Customer Service team, ensuring smooth end-to-end import customer service operations. The role also involves effective stakeholder management, coordinating...
SPREAD TECHNOLOGIES SINGAPORE COMPANY PTE. LTD.Pasir Ris, 3 km from Tampines
continuous service improvement; - Maintain accurate records of customer interactions and resolutions.
Requirements
• Diploma or Degree in any discipline;
• 1–2 years of experience in a customer service or support role (entry-level candidates are welcome...
Talent Trader GroupTampines
Customer Service Engineer
1. Key Responsibilities
As the primary technical bridge between field operations and the back office, you will ensure high-level machine performance and customer satisfaction across the Southeast Asia (SEA) region...