APAC Customer Technology Marketing Analyst

apartmentUPS placeBedok scheduleFull-time calendar_month5/4/26

The Customer Technology Marketing Analyst supports the implementation and management of UPS's portfolio of technology applications and assists in deploying the go-to-market strategies for UPS technologies. He/She is required to gather data, analyse, and report on the performance of UPS's technology products and services contributing to business performance and improving customer experience.

The analyst will also support the team with collection of market/competitive insights, managing product training, and addressing internal tech inquiries.

Job Responsibilities

Assists Customer Technology Marketing Assistant Manager to implement Customer Technology plan
Collects market insights and analyses customer needs to develop value propositions for UPS technology applications
Assist in creating and maintaining internal and external collateral related to UPS technology applications
Coordinates and conducts User Acceptance Testing (UAT) across functions and markets to validate UPS technology applications before launch
Maintain an understanding of current customer technology applications, and follow up on internal inquiries about UPS technology products to facilitate knowledge transfer and issue resolution
Supports the communication of UPS technology applications and campaign releases to internal stakeholders to facilitate understanding of enterprise initiatives
Prepare, monitor and report on the performance of UPS technology products and develop initiatives to improve adoption rates
Assist in building business cases to gain support for technology applications enhancements
Participate in cross-functional and regional workgroups to identify and address opportunities and gaps through digital and technology value-adds

Qualifications/Requirements

Possess a Bachelor's degree in Marketing or a related discipline.
At least 1 year of relevant work experience is advantageous.
Proficient in Microsoft Office Suite (Excel, PowerPoint, Access) and Power BI data visualization tools
Strong oral and written communication skills for cross-functional and regional interactions
Proactive team player with a fast-learning ability and keen attention to detail
Self-motivated with a positive working attitude
Able to work independently under pressure

check_circleNew offer

Associate Lecturer - Marketing Analytics and Brand Creation (HE3)

apartmentSingapore Institute Of ManagementplaceNewton, 10 km from Bedok

Contemporary marketing decision making highlights the increasing importance and relevance of data and inevitably, organisations are embracing the power of marketing analytics. The purpose of marketing analytics is to provide insights since good...

business_centerHigh salary

E-Commerce Spec (Digital Marketing, Analytics) JAC

apartmentOAKTREE CONSULTINGplaceBedok

onboarding, and database management. 4. Reporting & Analysis • Track and manage the Marketing Fund, including budget monitoring and documentation. • Analyze key performance indicators (KPIs), customer behaviour, and competitor...

starFeatured

Pricing & Marketing Analyst (MNC, Manufacturing)

apartmentTalent Trader GroupplaceKallang, 7 km from Bedok

Planning department to meet company goals. • Reporting: Regularly generate pricing reports and summary documents for senior management. Requirements • Degree in Business, Marketing, or a related field. • Minimum 2 years of business or data analytics...