Senior Social Work Associate/Social Worker (CREST)
AWWA Ang Mo Kio Full-time
Primary Objectives of Position
- Implement and develop the CREST programme to deliver service in accordance to the intended programme objectives and care model.
- Promote mental health and dementia literacy, early identification and link those at risk/diagnosed to the programme for continual support by performing community outreach and community development work.
- Adopt a case management approach to provide psychoeducation, psychosocial interventions, service linkage, care coordination and follow-up to clients, including caregiver support.
- Plan and conduct outreach events in community to promote mental wellness, health awareness and information.
- Engage community partners such as grassroots, to raise awareness, education and training on mental health and ensure smooth conduct of these events.
- Conduct targeted mental health and dementia case finding/screening to promote early identification and facilitate timely support. Establish and/or maintain network with stakeholders to build collaborative partnerships and facilitate care and support for clients and caregivers.
- Carry out case assessments/re-assessments, provide information and referral, mental health information and emotional support to clients and caregivers, via home visits and/or phone-calls.
- Facilitate communications with client/family/caregivers and/or partners to monitor and coordinate the care needs for clients.
- Plan and support group work, support groups and community engagement initiatives that meet programme objectives.
- Attend regular case-based learning platforms, including case discussions, and mental health/dementia training to fulfill competencies of programme.
- Ensure and maintain accurate client records and programme data and documents, in accordance to programme requirement, stakeholders reporting and prevailing personal data protection security guidelines.
- Collate and compile client statistics and data, and submit accurate and timely reports to stakeholders.
- Support in programme development, monitor trends and issues relating to dementia/mental health services and needs of clients and their families.
- Diploma/Degree in Social Work (for Social Worker) or relevant disciplines such as Psychology, Gerontology or other relevant fields in Social Science (for Senior Social Work Associate)
- Candidates with at least 2 years of relevant experience working with persons with mental health needs and/or older adults
- Microsoft office
- Meticulous and possess good organising skills
- Strong team player with initiative
- Enthusiastic and passionate for community engagement
- Cheerful and empathetic with strong passion in mental health
- Good communication skills, interpersonal skills, customer service skills and language proficiency to connect with diverse populations, especially seniors
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