Assistant Manager, Volunteers and Programmes

apartmentMalay Youth Literary Association placePasir Ris scheduleFull-time calendar_month15/4/26

The Assistant Manager, Volunteers & Programmes complements programme delivery by building and managing a strong volunteer pipeline, including recruitment, onboarding, deployment and engagement. The role works alongside the Programmes team to implement programmes end-to-end, including planning, coordination, and on-the-ground execution.

The Assistant Manager also supports partnerships with internal teams and external stakeholders to create meaningful volunteer opportunities, and tracks volunteer contributions and programme support outcomes

Volunteer Strategy & Governance

Implement volunteer management strategies aligned with organisational goals and administer volunteer engagement frameworks.

Volunteer Recruitment, Training & Experience

Recruit volunteers across different segments (programme-based, corporate, community, youth leadership, mentoring and sector initiatives).
Design and conduct volunteer orientation/training to prepare volunteers for deployment.
Build a positive volunteer culture through communications, feedback and recognition.

Volunteer Deployment & Operations Support

Match and deploy volunteers to programme needs based on suitability and requirements
Work with programme teams to translate programme plans into clear volunteer roles, schedules and ground processes.
Provide on-site supervision during programmes/events

Programme Implementation (with Programmes Team)

Work alongside the Programmes team to implement programmes end-to-end, including planning, coordination, and on-the-ground execution.

Partnerships, Reporting & Continuous Improvement

Coordinate with internal teams and external stakeholders to develop volunteer opportunities and support programme outcomes.
Track volunteer engagement/performance and analyse data to report impact and improve volunteer-supported programme delivery

Requirements

Bachelor’s Degree in a relevant discipline.
Minimum 3 years’ experience
Strong coordination and stakeholder management skills (internal teams, volunteers, corporates/partners).
Comfortable being on the ground during programme delivery, with good planning and execution discipline.

Remuneration will be commensurate with qualifications and relevant experience.

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