Internal Control Manager

Key Responsibilities

• Design and maintain the internal control framework for all operational and financial processes
• Establish control standards for revenue, cash handling, inventory, procurement, and fixed assets
• Ensure controls align with business objectives and regulatory requirement
• Standardise control procedures across departments
• Document control processes and maintain updated control manuals

• Conduct structured risk assessments across departments and locations
• Identify fraud risk, operational risk, and compliance gaps
• Plan and execute regular internal control reviews and surprise checks
• Evaluate control effectiveness and recommend corrective actions
• Prioritise high-risk areas based on loss trends and audit history

• Prepare annual internal audit and control review plans
• Coordinate internal and external audit activities
• Review audit findings and classify risks by severity
• Develop corrective action plans with department heads
• Track closure of audit findings and escalate delays to senior management
• Validate implementation of corrective actions through follow-up reviews

• Ensure compliance with company policies, delegation of authority, and approval matrices
• Investigate policy breaches and control failures

• Define key internal control and compliance indicators
• Prepare monthly and quarterly internal control reports
• Develop dashboards showing audit status, risk exposure, and control maturity
• Analyse trends in losses, incidents, and audit findings
• Present findings and recommendations to senior management

• Develop internal control training programs for operational teams
• Train department managers on control standards and responsibilities
• Promote awareness of fraud risks and policy compliance
• Embed a culture of accountability and discipline

• Partner with Managers and Department Heads to implement controls
• Provide guidance on best control practices
• Support business decisions with risk and control analysis

Job Requirements

• Bachelor’s degree in accounting, Finance, Business, or related field
• Professional certification preferred in Internal Audit or Risk Management
• Minimum 4 to 7 years’ experience in internal control, audit, or compliance roles
• Hospitality industry experience preferred

• Strong analytical and problem-solving skills
• Excellent communication and stakeholder management abilities
• High discipline in execution and follow-up
• Ability to influence cross-functional teams
• Strong organisational and prioritisation skills
• High ethical standards and independence