Freight Forwarding, Key Account (Rotating Shift/Freight Operations) - Bedok

Exciting Job Opportunity at East Region – Airline Road

Rotating Shift Arrangement

Responsibilities:

• Develop and nurture strong client relationships by understanding their logistics needs and delivering tailored solutions.
• Respond to customer inquiries, service requests, and complaints in a timely and professional manner.
• Coordinate cross-functionally with operations, customer service, and transportation teams to ensure prompt and accurate deliveries.
• Monitor and track shipments, providing clients with regular updates and addressing any issues proactively.
• Collaborate with carriers and logistics partners to secure competitive rates and maintain high service quality.
• Assist in preparing quotations, proposals, and supporting contract negotiations to drive customer retention and growth.
• Ensure accuracy in preparing shipping documents, invoices, and customs declarations in compliance with regulations.
• Maintain up-to-date records of client interactions and provide regular reports on account performance and key metrics.

Requirements:

• Minimum Diploma or Degree in Logistics, Supply Chain Management, Business, or a related discipline.
• At least 3 years of experience in freight forwarding (land, sea, and air operations), logistics, or key account management.
• Strong problem-solving abilities with a proactive, customer-centric approach.
• Proficient in Microsoft Office and familiar with freight management systems and platforms.
• Excellent communication, negotiation, and interpersonal skills.
• Capable of performing effectively under pressure in a dynamic, fast-paced environment.
• Open to Singaporean citizens only.

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to [email protected]

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion!

R22103985 | EA License 16C7883