Customer Service Executive - Geylang

placeGeylang scheduleFull-time calendar_month 

JOB PURPOSE:

Remuneration: $3,500 to $4,500 (commensurate with experience)

5 days work week

Key Requirements:

  • A confident and effective team player; able to work independently and under pressure
  • Strong communication skills required
  • Preparation of necessary paperwork for onboarding of new transactions
  • Ensure a positive client experience by following-up and resolving customer service-related issues in an appropriate and timely manner
  • Meeting and maintaining high level of frontline service

Key Responsilbilities:

You are required to:

  • Reach out to company existing active & non-active client base
  • Manage internal customers for order management and attend to their inquiries
  • Attend to clients’ ad hoc requests and enquiries from various channels including face-to-face, phone, email, or Non face-to-face video conference.
  • Actively update clients by sending EDMs
  • Introduce new services to existing clients
  • Manage and service Client portfolio
  • Must be good with technology

What to expect:

  • Fast-paced and dynamic environment
  • Professional Skill upgrading opportunities (selected)
  • Attractive incentives
Job Highlights
  • Excellent staff welfare
  • Professional Skill upgrading opportunities
  • Dynamic working environment
  • Hybrid Working Model

Entry Level are welcome to apply

Minimum of 2 or more years of related working experience may be considered for the Senior positions

Company profile

Our client is one of Singapore’s longest-established and leading Financial Institutions

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