Customer Support Coordinator (Spare Parts) - 12 Months | Up to 3.8K - CHANGI
PERSOL Changi Temporary
Are you the kind of person who thrives on solving problems, keeping things moving, and making customers smile? If you love working behind the scenes to make sure everything runs like clockwork, we want to hear from you!
- What You’ll Be Doing:
- Be the go-to person for customer orders—review, process, and track them like a pro.
- Coordinate with warehouse, sales, and quality teams to ensure smooth and timely deliveries.
- Troubleshoot order issues and prioritize what matters most.
- Keep a close eye on urgent or complex orders and make sure they’re on track.
- Handle customer claims and returns with care and efficiency.
- Collaborate with internal teams to keep demand and supply in sync.
- Bring your ideas to the table—we love continuous improvement!
- What You Bring:
- 2–4 years of experience in customer support, program coordination, or a similar role.
- Familiarity with warehouse operations and ERP systems.
- Strong communication skills—you’re clear, concise, and confident.
- A knack for juggling multiple tasks without dropping the ball.
- Proficiency in Microsoft Office (Excel, Word, PowerPoint).
- A cool head in a fast-paced environment.
- Bonus Points If You Have:
- A Diploma or Degree in Business or a related field.
PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R24124630, EMILY YEO CHU YU
PERSOLChangi
Customer Support Coordinator (Spare Parts) – Changi
• 12-Month Contract | ? $3,800/month
What You’ll Do:
• Manage customer orders from start to finish—review, process, and track efficiently.
• Coordinate with warehouse, sales, and quality teams...
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Responsibilities
• Address and resolve customer inquiries through phone, email, social media, and live chat channels swiftly and efficiently.
• Ensure accurate and timely logging of all customer service requests and follow-up interactions...
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