Customer Service Executive - Office hour
Telistar Solutions Toa Payoh Full-time
Customer Service Executive
- Work location: Toa Payoh (Nearest MRT: Caldecott)
- Plan & coordinate the Preventive Maintenance schedule with customers & Field Engineers. Escalate to CS Delivery Manager for non-compliance.
- Dispatch Field Services Engineers (FSE’s) and assign service orders based on the advice of the FSE on helpdesk / response center duty or the Team Lead Field Services (or Service Delivery Manager) in the district
- Prepare billing for the completed Preventive Maintenance
- Generate Reports using excel ,vlookup and pivot table
- Answer customer calls and register them in the service management system following the call management process and quality compliance requirements
- Any adhoc duties assigned by Team Lead from time to time.
- Possess good communication and interpersonal skills.
- At least 2 years of relevant experience
- Proficient in SAP, MS Office Applications and possess good knowledge of Excel (Pivot table and vlookup)
- Able to multi-task in fast pace environment
- Positive attitude, the enthusiasm to learn and the ability to work in a team
Centennial Business SuitesToa Payoh
About the role
Centennial Business Suites is seeking a dedicated and customer-focused Cowork Customer Service Executive to join our vibrant team based in the Central Region. In this full-time role, you will be responsible for providing exceptional...
RECRUIT LYNC PTE. LTD.Toa Payoh
Bereavement Service - Customer Care Executive
• Office Location: Geylang Bahru, Singapore
• Working Hours: Mon – Fri/Sat 8.30am – 5.30pm
• Monthly Salary: basic up to $3000 + Variable Bonus (VB) + On-duty incentive
• Employment Type: Full time...
RECRUIT EXPRESS PTE LTDToa Payoh
Job Title: Customer Service Executive
Reporting to: Senior Account Manager
Industry: US MNC dealing with Women Fashion RTW and accessories
Location: 111 Somerset
Working Hours: 8.30am - 5.30pm / Mon-Fri
Purpose
Responsible for ensuring smooth...