Toa Payoh - Senior/Executive, Human Resources (TA, ER and Ops)

Responsible end-to-end process for HO and retail recruitment which include:

• Job posting
• Candidates shortlisting
• Interview and selection
• Salary proposal
• Job offer
• Collection of documents
• Background search selected candidates
• Set up new hire p/file with the relevant documents
• Create/Verify new hire records in HRIS
• Onboarding and orientation
• Onboarding surveys for new hires
• Confirmation of new hires

Timely and accurate maintenance of employees’ data in the HRIS and ensures data integrity is maintained in the system and personal files

Ensure timely work pass application for new hire, renewal and work pass cancellation for separation

Monitor and handle contract renewals, including re-employment cases

Handles administrative tasks relating to employment movement which include transfer, redesignation, promotion, re-employment, and employee separation, including preparation of all HR-related letters

Contact point for employee’s queries on payroll, benefits and HR-related matters

Manages the offboarding process which include:

• Resignation Acceptance
• Exit interview and Clearance
• Termination of benefits and access
• Update resignees’ record in HRIS

Maintenance of up to date and accurate data in HRIS for benefits-related modules, such as leave, claims modules.

Handle quarterly department leave balance report and leave accrual report generation

Handle the year-end migration for benefits modules

Administer employee benefits programs, including health insurance

Assist in insurance claims submission with broker

Act as back-up for verifying payroll related claims, leave applications, attendance records where necessary

Plan and implement employee recreational and wellness initiatives, including company-wide team bonding activities in Q1 and Q3, festive gifting for Christmas and Chinese New Year

Organize HR team bonding activities in Q2 and Q4

Review offerings under Family Connect bookings and oversee the smooth running of Family Connect program

Oversees the smooth running of Genius Program

Manage and drive employee interest groups

Stay updated on legal changes and industry trends affecting the function.

Generate accurate and timely reports on payroll, benefits, and other HR metrics for decision-making.

Research on and submit proposals for projects assigned

Ensure project timelines are met to deliver project deliverables.

Deliver presentations on policy updates, project progress, and system enhancements.

Handle end-to-end payroll processing to ensure timely and accurate salary disbursements and compliance with statutory requirements.

Prepare and reconcile the payroll report for management review and audits.

Prepare timely and accurate payroll-related reports for management review.

Handle all statutory submissions, payments and processing of government claims e.g. CPF submissions, tax reporting, NS make-up pay, training grants, maternity leave, paternity leave, childcare leave, shared parental leave, etc.

Perform tax clearance for foreign workers

Handles year-end tax filing

Manage staff queries on pay matters

Oversee general office administration duties, including:

• HR monthly Report
• Company Organization Chart
• Name card
• Stationery
• First aid kit
• Rubber stamp
• Perform other ad-hoc duties as assigned

Liaise with internal trainers and/or external vendors for scheduling and conducting courses and logistics arrangement

Support talent management operations/administration

Mentor and guide junior HR team members

• Bachelor’s degree in human resources, business administration, or related field with at least 3 years of relevant HR experience.
• Diploma in HR Management or equivalent with at least 5 years of relevant HR experience.

• Experience in recruitment, payroll and HR operations
• Hands-on experience with HRIS and payroll systems (e.g., SAP, Workday, Timesoft, or similar platforms).
• Experience in managing a small team, preferred but not a must