Meat Cutter cum Retail Operations Manager
AL-BISMI MEAT SUPPLIER Yishun Full-time
Define, implement, and maintain quality standards for our fresh food categories
- Initiate pilot programs for new processes, packaging solutions, or shelf-life improvements
- Address and resolve any quality-related complaints in collaboration with store teams
- Develop and enforce SOPs for storage, handling, and display of fresh foods
- Work with Category Managers to ensure suppliers meet technical specifications and safety standards
- Drive continuous improvement initiatives for Fresh Produce
- Monitor and optimize the cold chain process from supplier to store to ensure product freshness
- Support store teams with technical knowledge, training, and operational improvements
- Monitor and guide fresh food merchandising, stock rotation, and waste control processes
- Collaborate with visual merchandising and operations teams to maintain fresh category presentation standards
- Track key metrics including spoilage rates, customer complaints, audit scores, and waste percentages
- Analyze trends to identify issues and recommend corrective/preventive actions
- Diploma / Bachelor in Business, Food Science Food Technology, or related field
- 3+ years of retail operations, supply chain, supplier management experience in a fresh produce (Seafood & Fish) - quality or food safety role, preferably in a retail or wholesale environment
- Ability to train and influence cross-functional teams (Suppliers / Retail)
- Good technical knowledge and how to handle cutting for fresh Fish & Seafood
- Strong analytical and problem-solving skills with data-driven mindset
- Able to multitask and work well in a fast-paced environment
- Positive, proactive, and adaptable mindset.
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