Director/Deputy Director — Direct Services, MHCS

Lead with Purpose. Shape the Future of Mental Health Services in Singapore.

This is more than a leadership role — it is a calling.

At Care Corner Singapore, we believe that every person deserves access to quality mental health support. As Director / Deputy Director of our Mental Health & Counselling Services (MHCS) cluster, you will be at the helm of one of Singapore's most respected social service organisations, driving strategy, shaping services, and developing the people who deliver life-changing care every day.

• Why This Role Matters
• Lead a specialist mental health and counselling service cluster with direct, measurable impact on the communities Care Corner serves.
• Operate at the highest level of organisational leadership as a key member of the Senior Management Team (SMT), working closely with the CEO.
• Shape not just programmes and services, but the culture, capability, and future of a purpose-driven organisation.
• Represent Care Corner at the forefront of sector-wide collaboration, policy engagement, and social service integration.
• Be part of an organisation anchored in strong values, governance, and a commitment to excellence in service delivery.
• The Role

Reporting directly to the Chief Executive Officer, you will provide senior leadership across the full spectrum of MHCS operations — from strategic planning and programme development to resource management, people development, and external stakeholder engagement.

• Key Result Areas

• Lead the review and development of strategic priorities and plans for MHCS in close consultation with the CEO and SMT.
• Oversee the development of practice and competency frameworks, service standards, key performance indicators, and operating guidelines that uphold Care Corner's standards of excellence.
• Drive service and practice evaluation to identify areas of growth, innovation, and improvement.
• Lead change management efforts to ensure the Service Group remains agile, aligned, and mission-focused.
• Ensure full compliance with governance requirements, regulatory obligations, and organisational policies.

• Provide strategic oversight to ensure the MHCS cluster operates with efficiency, effectiveness, and quality at its core.
• Lead resource allocation and manpower planning, balancing the competing priorities of the Service Group with the broader needs of Care Corner.
• Drive infrastructure development including volunteer capability building, fundraising strategy, and business development initiatives to meet current and future service demands.
• Proactively identify and address operational risks, cost inefficiencies, and systemic barriers to service delivery.

• Inspire, guide, and support Service Group heads and their teams to perform at their best — and grow beyond it.
• Oversee the assessment of developmental needs across MHCS and partner with the People & Organisational Development function to design and implement targeted learning and growth initiatives.
• Build a strong talent pipeline for the organisation, identifying and nurturing underdeveloped potential at every level.
• Foster a culture of continuous learning, psychological safety, and professional excellence.

• Engage government agencies, ministries, and sector bodies on policy, funding, and service matters relevant to MHCS.
• Cultivate and manage partnerships with social service agencies and community stakeholders, navigating diverse agendas and operating models with diplomacy and clarity.
• Champion integrated service delivery by facilitating cross-cluster and cross-agency collaboration with the service-user experience at the centre.

• Serve as an active, contributing member of the SMT — participating meaningfully in vision casting, strategic planning, and stewardship of organisational health.
• Provide regular Service Group reports to the SMT, Board, and key stakeholders.
• Represent Care Corner externally, leading or participating in working groups, task forces, panels, and committees where appropriate.

✅ What We're Looking For

• Approximately 8–10 years of experience in a managerial leadership capacity, with ideally 3–5 years in the social service, healthcare, or related people-centred sector.
• Demonstrated experience in service leadership with strong strategic thinking and sound, fact-based decision-making capabilities.
• Proven track record of managing and leading large, multi-disciplinary teams.

Leadership Qualities

The ideal candidate embodies the following traits that define leadership excellence at Care Corner:

• Mature & Values-Driven — Sees leadership as a platform to serve; leads with integrity, humility, and a principled moral compass embedded in daily decisions and relationships.
• Strategic Thinker & Problem-Solver — Navigates complexity with both analytical rigour and intuitive wisdom; draws on diverse perspectives to think through alternatives and chart a clear course forward.
• Decisive & Effective — Makes well-reasoned, timely decisions that balance evidence, wisdom, and practical common sense.
• Influential Communicator — Builds rapport effortlessly across a broad range of stakeholders; communicates with clarity, conviction, and confidence across public, private, and third-sector audiences.
• Vision-Caster — Helps people see the bigger picture and understand how their work connects to the organisation's long-term mission.
• Talent Builder — Creates a genuine learning environment; challenges people to grow, recognises potential, and invests in the professional and personal development of those they lead.
• Results-Oriented — Sets ambitious yet achievable goals, builds in clear success measures, and takes accountability for outcomes — course-correcting proactively when needed.
• Stakeholder Savvy — Reads situations with acuity; responds to what is said and unsaid in ways that build trust, alignment, and long-term partnerships.
• Ready to Lead at the Highest Level?

• For enquiries: joi•••@carecorner.org.sg

We appreciate every application received. Due to the volume of applications, only shortlisted candidates will be notified. Thank you for your commitment to the sector and your interest in joining the Care Corner family.