Technical Support Engineer (Aftersales) BG (ID: 683420)

Our client, a well-known company is looking for candidates for the position of Technical Support Engineer.

• Provide pre-sales support / consultation, responding to customer support requests and queries in a timely and accurate manner
• Diagnosing and troubleshooting software and hardware problems, and applying the best solutions to resolve technical issues
• Providing technical assistance for queries and issues related to computer systems, software, and hardware
• Creating technical documentation and manuals to assist other team members and users
• Support on new product certifications and renewals
• Provide support on company’s Warranty Entitlement and Claim system

• Bachelor’s Degree in Computer Science, I.T., Engineering or equivalent
• Min. 3-5 years hands on experience.
• Familiar with Microsoft Office applications.
• Strong problem-solving and analytical abilities.
• Proficiency in diagnosing hardware, software, and networking issues.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

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