Assistant Operations Manager (Front Desk and Customer Relations)

placeToa Payoh scheduleFull-time calendar_month13/11/25

Job Description & Requirements

We are seeking an enthusiastic and customer-focused Assistant Operations Manager to join our team at Wolfgang Violin Studio. As the first point of contact for our customers, you will play a vital role in delivering exceptional customer service, managing front desk operations, and supporting the overall success of our music school.

Key Responsibilities:

Front Desk Management

Oversee the daily operations of the front desk, ensuring a warm and welcoming experience for customers.

Customer Relations

Develop and maintain strong relationships with customers, addressing queries, concerns, and feedback in a timely and professional manner.

Scheduling and Administration

Manage lesson schedules, bookings, and cancellations, ensuring accurate records and efficient use of resources.

Communication

Liaise with teachers, staff, and customers to ensure seamless communication and resolve any issues that may arise.

Data Entry and Reporting

Accurately maintain student records, attendance, and payment information, generating reports as required.

Required Attributes:

Outgoing and Customer-Focused

Enjoy engaging with customers, providing exceptional service, and building strong relationships.

Effective Communication

Proficient in spoken and written English, with excellent communication and interpersonal skills.

Adaptable and Flexible

Able to thrive in a fast-paced environment, prioritizing tasks, and managing multiple responsibilities.

Organised and Detail-Oriented

Accurate and efficient in data entry, record-keeping, and administrative tasks.

Proactive

Able to think critically, resolve issues promptly, and improve processes.

What We Offer:

Performance and Incentive Bonus
Medical Coverage
Annual and Sick Leaves
Professional Development Opportunities

Interested candidates, please send resume to [email protected] and complete details on

https://forms.gle/ZD7WwM1PxXaHcbYy5

thumb_up_altRecommended

Assistant Operations Manager / Operations Manager

apartmentThe Salvation ArmyplacePunggol, 10 km from Toa Payoh

MAIN PURPOSE / OBJECTIVES: As a member of the Children and Youth Group (CYG) management team, you will be crucial in ensuring that the facilities and ancillary operations for CYG services are well planned and run. Our premises include our children's...

electric_boltImmediate start

Deputy Operations Manager (For school)

apartmentSISH INSTITUTE PTE. LTD.placeBedok, 9 km from Toa Payoh

JOB DESCRIPTION – DEPUTY OPERATIONS MANAGER • Reports to Principal of SIS International High School. • When you are assigned to work on a project, the Project Leader is your Superior and you will report to your Project Leader. Appraisal will also...

business_centerHigh salary

Operations Manager (F&B)

apartmentPrivate AdvertiserplaceToa Payoh

Operations Manager (F&B Group - Chinese Restaurant Concept) Location: Chinatown and Changi Business Park Employment Type: Full-Time About the Role We are an established Chinese restaurant group known for our traditional dim sum, à la carte...