Operations Manager (F&B)

Operations Manager (F&B Group - Chinese Restaurant Concept)

Employment Type: Full-Time

About the Role

We are an established Chinese restaurant group known for our traditional dim sum, à la carte specialties, and family-style dining. We are seeking an experienced Operations Manager to oversee daily restaurant operations and lead our outlet teams in delivering quality food, warm service, and an authentic dining experience.

• Oversee day-to-day operations of several restaurant outlets to ensure smooth service and operational efficiency
• Maintain high standards of food quality, service delivery, and food safety/hygiene compliance
• Lead manpower planning, staff scheduling, and deployment across outlets
• Supervise outlets' maintenance, cleanliness, and compliance with regulatory requirements
• Implement SOPs and ensure consistent adherence by outlet teams
• Review outlet performance, including sales, costs, and P&L results, and recommend improvements
• Manage budgets, monitor inventory usage, minimise wastage, and optimise cost control
• Work closely with management to develop operational strategies and achieve business targets
• Lead, train, mentor, and motivate outlet managers and frontline staff
• Conduct performance reviews and support staff development and retention
• Oversee recruitment and onboarding of operations team members
• Serve as the key liaison between outlets and the management team
• Prepare operational reports and updates for management review
• Work with Marketing, HR, and Finance on promotions, manpower matters, and cost-tracking initiatives
• Support menu rollouts, promotions, festive campaigns, and service enhancement initiatives
• Manage vendor relationships, negotiate pricing, and oversee purchasing activities

• Diploma or Degree in Hospitality, Business, or related fields
• Minimum 5 years of experience in F&B operations, with at least 2 years in a supervisory or multi-outlet role
• Strong leadership, communication, and people-management skills
• Proven ability in operations optimisation, cost management, and improving outlet profitability
• Familiarity with local food safety and hygiene requirements
• Hands-on, proactive, and able to thrive in a fast-paced environment - especially during peak dining hours
• Experience in Chinese cuisine or dim sum concepts is an advantage but not mandatory

• Leadership role is a well-established F&B restaurant group
• Strong support from management and cross-functional teams
• Career progression opportunities
• Competitive remuneration package

How to Apply

Interested applicants, please submit your resume via Jobstreet with the following details:

• Current and expected salary
• Notice period / earliest availability
• Relevant F&B operations experience

Only shortlisted candidates will be contacted.