Retail Supervisor/Assistant Store Manager

• Employee insurance coverage & grooming allowance
• Staff purchase benefits
• Long service awards payout in cash
• Commission payable
• 5-day work week (retail shift basis)

How you’ll make a difference

We believe that our Retail Supervisor/Assistant Store Manager have a great opportunity to develop their full potential with us. That’s because we offer the support of a global organization but empower our people to take responsibility at store level.

We expect that our Retail Supervisor/Assistant Store Manager help deliver a memorable retail experience by:

• Supervise, assist and motivate sales associates to consistently deliver high-value experiences on the selling floor to every client; act as a “quality control” supervisor ensuring that every interaction with a customer is memorable (For Supervisory role)
• Partner with associates to improve overall selling skills and close sales in order to achieve sales goals and KPIs (For Supervisory role)
• Resolve difficult customer issues and escalate to management when necessary. (For Supervisory role)
• Providing the highest level of customer service, ensuring that all customers are treated with respect
• Developing a thorough knowledge of products in store
• Maintaining merchandising standards in accordance with brand guidelines
• Keeping up to date with current trends and the brand’s place within the market
• Following all operational procedures in the store and in the stock room.

Experiences & Requirements:

• Relevant experience in a Supervisory or Assistant Store Manager role within the retail fashion industry is required for each level.
• Must work on shifts, including weekends and public holidays
• Ability to work in a fast-paced retail environment

• You love interacting with customers. You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
• You have a positive can-do attitude
• You are passionate about our brand, fashion, and retail in general

What’s in it for you?

• Career ownership, enabling you to build your knowledge and experience
• A supportive feedback-based culture where respect and integrity guide us in what we do
• On the job training sessions, we are committed to helping you grow, both professionally and personally

If you liked what you have read and want to join our team then we would be keen to hear from you!

Due to the high volume of candidates we receive, we will only contact successful applicants for the interview stage.