Regional sales manager (freight forwarding)
LX Pantos Toa Payoh Full-time
Job Description
- Identify and secure new business opportunities in the freight forwarding sector, leveraging industry insights and expertise in specific verticals.
- Strategically pursue and convert prospects into long-term, loyal clients.
- Build and sustain robust relationships with key accounts to foster customer satisfaction, retention, and incremental business growth.
- Act as the primary contact for customers, resolving concerns and ensuring exceptional service delivery.
- Conduct thorough market analysis to identify trends, assess competitive landscapes, and recommend actionable strategies to penetrate new markets.
- Stay updated on regulatory changes, trade practices, and economic trends affecting the freight forwarding industry.
- Design and execute effective sales plans to meet and exceed revenue and profitability targets.
- Align individual sales strategies with overall organizational goals and market dynamics.
- Work closely with internal teams, including operations and customer service, to ensure seamless delivery of freight solutions tailored to client needs.
- Provide comprehensive and accurate sales forecasts, performance reports, and market feedback to senior leadership.
- Conduct face-to-face client meetings and attend industry events to strengthen relationships and expand market presence.
- A minimum of 5 years of proven success in sales roles within the freight forwarding or logistics industry.
- Demonstrated ability to develop and close high-value deals and achieve sales KPIs.
- Diploma or degree in Supply Chain Management, Business Administration, or a related field.
- Strong understanding of air and ocean freight forwarding solutions, market dynamics, and customer expectations.
- Exceptional negotiation, communication, and presentation skills to effectively engage diverse stakeholder groups.
- Advanced proficiency in CRM software and sales analytics tools for managing leads and tracking performance metrics.
- Adept at building strategic relationships, identifying opportunities, and converting them into revenue.
- Self-driven and resilient, with a “can-do” attitude to navigate complex sales scenarios.
- Flexible and adaptable to work in multicultural environments and meet extensive travel requirements.
- Highly organized and detail-oriented with the ability to prioritize and manage multiple tasks.
- Analytical thinker capable of formulating actionable insights from market research and sales data.
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