Bedok - Call Centre Officers (Many Vacancies)
OAKTREE CONSULTING Bedok Permanent
Outbound Call Associate
- Proactive contact and engage customers to gather critical information through survey activities
- Meet and achieve the individual and company’s key performance indicators
- Acquire a strong knowledge of the products and services, culture and processes
- Provide quality customer service and prompt follow-up to customers over the phone and/or email
- Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution
- Resolve customer queries efficiently and escalate issues promptly
- Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance
- Other duties as assigned by Team Lead and/or Branch Head
- Diploma / NITEC / GCE ‘O' Level or equivalent
- Minimum C5 for English O level
- Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry
- Pleasant disposition with good communication skills
- Fluency in a second language
- Computer literate and good typing skills
Please submit resumes to john@oaktree.com.sg with the following details in MS Word format:
- Position applying for
- Current remuneration
- Expected remuneration
- Notice period
John Goh Meng Chye
EA License No : 06C4642EA Reg No : R1102621
We regret that only shortlisted candidates will be notified.
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REVUP PROSERVICES PTE. LTD.Geylang, 4 km from Bedok
Call Center Officer (Monday - Sunday)
Working Schedule: (4 weekday 1 weekend) 8.00am – 5.30pm / 8.30am – 6.00pm, off on PH
Salary: up to SGD 2700 per month
Job Description:
• Attend to enquiries, primarily incoming calls through the hotline...
Corestaff Pte LtdBedok
processes
• Prior experience in Call Centre, Logistics, Security, or Public Service Support is advantageous
How to Apply:
Qualified or interested candidates, please submit your updated resume by using the 'Apply Now' Button
We regret to inform that only...