Female Retail Assistant

placeToa Payoh scheduleFull-time calendar_month 

About the role

Join the dynamic team at Tea House as a Retail Assistant. This is a full-time position based in the Chinatown Central Region, where you will play a vital role in providing exceptional customer service and contributing to the success of this thriving tea house.

Candidates need to be effective bilingual (english and mandarin) in order to serve both languages customers.

What you'll be doing
  1. Assisting customers with selecting and purchasing high-quality tea products
  2. Maintaining the retail space, ensuring it is clean, organised and visually appealing
  3. Restocking shelves and display areas as needed
  4. Processing sales transactions accurately and efficiently
  5. Providing knowledgeable and friendly customer support
  6. Collaborating with the team to implement merchandise displays and promotions
  7. Contributing to a positive and welcoming store environment
What we're looking for
  1. Excellent customer service skills and a passion for providing exceptional experiences
  2. Strong communication and interpersonal abilities to engage with a diverse customer base
  3. Attention to detail and the ability to maintain a clean, organised and visually appealing retail space
  4. Familiarity with cash handling and point-of-sale systems
  5. A team player with a positive attitude and a willingness to contribute to the success of the business
  6. Knowledge of tea products and retail best practices would be an advantage
  7. Malaysian is welcome

What we offer

We value our team and strive to create a positive and supportive work environment. We offer competitive wages, opportunities for career development, and a range of employee benefits to support your wellbeing and work-life balance.

About us

Our Tea House is a premier destination for tea enthusiasts, offering a wide selection of premium teas, tea accessories, and a cosy space for tea appreciation and relaxation. With a commitment to quality, tradition, and exceptional customer service, we are dedicated to sharing the rich culture and heritage of tea with our community.

Apply now to join our team and embark on an exciting journey with us.

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