Female Retail Assistant

placeToa Payoh scheduleFull-time calendar_month8/4/26

About the role

Join the dynamic team at Tea House as a Retail Assistant. This is a full-time position based in the Chinatown Central Region, where you will play a vital role in providing exceptional customer service and contributing to the success of this thriving tea house.

Candidates need to be effective bilingual (english and mandarin) in order to serve both languages customers.

What you'll be doing

Assisting customers with selecting and purchasing high-quality tea products
Maintaining the retail space, ensuring it is clean, organised and visually appealing
Restocking shelves and display areas as needed
Processing sales transactions accurately and efficiently
Providing knowledgeable and friendly customer support
Collaborating with the team to implement merchandise displays and promotions
Contributing to a positive and welcoming store environment

What we're looking for

Excellent customer service skills and a passion for providing exceptional experiences
Strong communication and interpersonal abilities to engage with a diverse customer base
Attention to detail and the ability to maintain a clean, organised and visually appealing retail space
Familiarity with cash handling and point-of-sale systems
A team player with a positive attitude and a willingness to contribute to the success of the business
Knowledge of tea products and retail best practices would be an advantage
Malaysian is welcome

What we offer

We value our team and strive to create a positive and supportive work environment. We offer competitive wages, opportunities for career development, and a range of employee benefits to support your wellbeing and work-life balance.

About us

Our Tea House is a premier destination for tea enthusiasts, offering a wide selection of premium teas, tea accessories, and a cosy space for tea appreciation and relaxation. With a commitment to quality, tradition, and exceptional customer service, we are dedicated to sharing the rich culture and heritage of tea with our community.

Apply now to join our team and embark on an exciting journey with us.

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