Operations Assistant
Presto Drycleaners Toa Payoh Full-time
Operations Assistant
Company Description
Presto Drycleaners Pte Ltd is one of Singapore’s leading garment care specialists with over 30 years of experience in laundry and dry-cleaning services. We combine technology, operational excellence, and customer-focused service to deliver quality garment care solutions to both consumers and businesses.
We are looking for a motivated and detail-oriented Operations Assistant to support our daily operations and customer service back-end processes. This role is suitable for someone who enjoys problem-solving, working with people, and ensuring things run smoothly behind the scenes.
Key Responsibilities
Quality Control & Garment Inspection- Conduct daily garment inspections for defects such as stains, tears, missing buttons, fabric damage, and other abnormalities
- Record findings accurately in our internal systems
- Review garments after processing to ensure quality standards are met
- Identify and flag items requiring re-processing or special attention
- Check and follow up on garments highlighted by retail outlets
- Support the day-to-day running of operational processes and garment workflows
- Monitor garment movement and ensure completed items progress through the required stages
- Identify operational issues and escalate them for resolution
- Assist in maintaining workflow efficiency and reducing operational bottlenecks
- Match completed orders to the correct customer records
- Investigate and resolve outstanding or missing items using internal systems and CCTV reviews
- Coordinate with outlets and operational teams to ensure timely order completion and dispatch
- Follow up on pending cases and ensure proper closure
- Communicate with customers via WhatsApp regarding defects, garment issues, and order updates
- Coordinate alteration requests and outlet support matters
- Support administrative tasks across customer service, operations, and finance functions
- Handle outlet requests such as stationery and operational support matters
- Assist in documenting and improving operational processes
- Support implementation of new systems and workflows
- Participate in operational projects and process improvement initiatives
- Positive attitude and willingness to learn
- Responsible, punctual, and detail-oriented
- Comfortable using mobile applications, WhatsApp, and computer systems
- Good communication skills in English
- Able to work independently and as part of a team
- Strong problem-solving and organizational skills
- Prior operations or customer service experience is an advantage, but not required
- Competitive salary with annual increment and performance bonus
- Laundry discounts and birthday vouchers
- Structured on-the-job training
- Stable working hours with no late nights
- Career progression opportunities in operations and management
- Friendly and supportive work environment
Working Hours
Monday – Saturday8:30am – 4:30pm
Chitose Agriculture Initiative Pte LtdToa Payoh
Chitose Agriculture Initiative is seeking a responsible and hands-on Operations Assistant to support the Company’s daily operations and delivery functions. This role includes operational support as well as delivery driving responsibilities to ensure...
DIVINE SPACE CONSTRUCTION PTE. LTD.Toa Payoh
Responsibilities
• Coordinate office activities and operations to secure efficiency and compliance with company policies.
• Supervise administrative staff and divide responsibilities to ensure performance.
• Manage phone calls.
• Distributing...
Presto DrycleanersGeylang, 4 km from Toa Payoh
Operations Assistant
Company Description
Presto Drycleaners Pte Ltd is one of Singapore’s leading garment care specialists with over 30 years of experience in laundry and dry-cleaning services. We combine technology, operational excellence...